Privacy & Policy

Information and data collection:

We take our responsibilities regarding the protection of personal information very seriously. This policy explains how we use personal information that we may obtain from you. This privacy policy does not apply to the websites of our business partners, corporate affiliates or to any other third parties, even if their websites are linked to the site. We recommend you review the respective privacy statements of the other parties with whom you interact.

Types of information we may collect:

You will be asked to provide certain information, while using services provided on this website:

  • Personal information, which includes your email address, name, phone number passport and (national or Iqama) ID number .
  • We will store your personal information in a secure and encrypted format.
  • Please note that we need to know the names of all passengers travelling or the names related to the reservation concerned. If you are reserving or booking a flight, hotel or package on behalf of someone else, you must obtain their consent to use their personal information. We proceed on the basis that you have obtained the aforementioned consent.

Information usage:

To fulfill our agreement with you, including processing your flight, hotel and package bookings and any other reservations, sending you your itinerary, conducting payment transactions for the services available on the site or contacting you if there is a problem with your reservation.

Share of information

We only share the minimum and needed information to complete the intended process.

  • With Our customer support offices.
  • Trustworthy third parties that we use for the provision of certain services, such as enabling our customers to book flights, onward flights, hire cars, hotel reservation, complete tourism trip reservation or other services quickly and easily.
  • With authorities, if we have a legal obligation to do so.
  • The companies within our corporate family and with our parent company and corporate affiliates.

Got a question or feedback? Fill out the form above to send us a message, and one of our customer service representatives will get back to you within 24 hours. For a prompt response, contact us through our 24/7 helpline.

+966 920020027 3549, Al Urubah rd, Al Olaya District, Riyadh , 12333